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Laser Hair Removal FAQ

IPL IS NOT LASER
IPL uses multiple wavelengths of light to treat skin concerns e.g. sun damage, red veins LASERS use a single wavelength of light to remove hair which is far superior to IPL

Q. Why is our laser considered the best?
The Polylase Alexandrite 755nm is the most advanced Class 4 Medical grade laser from USA that is specifically built for laser hair removal and it can be tailored to suit your skin tone and hair type for the best results. Our laser has its own integrated refrigerated cooling system that cools the skin before and after laser exposure. Some older lasers use a gas for cooling which can have adverse side effects on the skin. Active cooling during laser treatments is important as it protects the skin from any excess heat or irritation that may occur.

Q. What is the difference between Laser and IPL, SIPL, VPL, SPL or any other pulsed light technology?
Laser uses a specific wavelength of light (755nm - Alexandrite) that specifically targets the hair follicle, whereas intense pulse light uses multiple wavelengths and targets everything in its path. IPL machines deliver a wide range of wavelengths and are more likely to damage skin at higher energy level. Laser energy travels through a fibre optic cable and is transmitted through the handpiece in a circular beam onto the skin whereas IPL light is directed though a square or rectangular glass lens or crystal which is placed in contact with the skin.  IPL often uses a ultrasound type gel to transmit the light and to cool the skin - this is not required with laser treatments.

Q. Why doesn’t every business use Laser?
Lasers are very expensive (well over $100,000) and the licensing required by Qld Health to own and operate Lasers in Qld is very strict that is why we are one of a few clinics that are fully licensed. IPL is currently unregulated so many beauty salons have started offering this service without adequate training or experience, and the lower powered technology often yields less then pleasing results than laser and can also results in unwanted side effects due to the untrained and unlicensed operators.

Q. How do I know the specialists are qualified in what they are using?
All our laser specialists are fully qualified and licensed with Qld Health to obtain their laser license they need to have completed many hours of supervised training. When visiting an Image by Laser clinic all laser hair removal specialists have their qualifications and licenses on display. This is our safety net to our clients. Why risk your face or body to an unlicensed operator?

Q. How many treatments will I need?
We recommend a minimum of four treatments at the correct intervals; though your individual needs may vary. Your laser specialist will advise you on this.

Q. Does it hurt?
Our Laser has a built in cooling system that blows cool air onto the skin during and after treatment so there is less discomfort than other hair removal systems. Cooling the area during treatment it also has a protective effect on the skin, reducing any heat or irritation.

Q. How long does the treatment take?
Treatment time is based on the size of the area because our laser can fire up to 5 times a second where as pulse light can only fire once every three to five seconds. We do not time our treatments as we believe it’s not a race against the clock to meet a low price and miss half the area in doing so. Our specialists take the time necessary to complete your treatment thoroughly and professionally and with total clearance of the area on each visit. We offer a laser hair removal guarantee so that you're assured that we will fully clear the area at every treatment.

Q. Why do some places say they use laser when they don’t?
Most clinics cannot use a true laser, and try to claim that Intense Pulsed Light technology is an equal substitute or use the word laser in advertising to mislead you. The Queensland office of Fair Trading takes misleading advertising very seriously. This is another reason to see the laser operators Queensland Health laser license before starting your treatments.